Vietnam’s economy is facing significant challenges amid the global turmoil. The COVID-19 pandemic and the Ukraine conflict have slowed down economic growth, disrupted trade flows, and dampened business confidence. On top of that, the rising inflation has added to the cost of living crisis for many Vietnamese.
How have these factors affected the financial behaviour of consumers in Vietnam? How can financial services marketers adapt to the changing needs and preferences of their customers?
Join EuroCham and Decision Lab for an insightful seminar on “Winning financial consumers during uncertain times”. In this luncheon, we would like to share Decision Lab’s latest research on how Vietnamese consumers have adjusted their financial priorities and activities in response to the crisis and what to expect for the year ahead. This will help financial services marketers better understand consumer sentiment, behaviour, and attitudes around the evolving financial landscape to meet the ever-changing consumer demands and needs.
Our seasoned speakers and panelists:
• Mr. Thue Quist Thomasen – CEO of Decision Lab
• Mr. Tran Minh Hoang – Financial Sector Lead of Decision Lab
• Mr. Nguyen Hoang Giang – Chairman of DNSE
• Ms. Thai Minh Diem Tu – Chief Marketing Officer of Techcombank
• Ms. Phan Thi Thanh Binh – Chief Wholesale Banking Officer of Techcombank
• Ms. Nguyen Huong Giang – Head of Digital Lending Division cum Head of Marketing Center of MCredit
Details of the event:
• Date & Time: Tuesday, 22nd August 2023, 11.30 am – 1.30 pm
• Location: Sofitel Legend Metropole Hanoi, 56 Ly Thai To, Hanoi
• Fee (lunch inluded):
EuroCham members: 1,100,000VND/pax
• Contact: Ms. Hoang Anh at firstname.lastname@example.org for more information and registration
*Please kindly note that cancellation must be made at least 48 hours before the event; otherwise, full charge (1,100,000VND/pax for members or 1,400,000VND/pax for non-members) will be applied due to obligation with the venue.
Nguyen Hoang GiangChairman of DNSE
Mr. Nguyen Hoang Giang is a Chairman of DNSE Securities JSC and also the Founder/CEO of Encapital Financial Technology JSC. He used to be the CEO of VNDirect Securities JSC for 9 years (2009 – 2018).
He is the youngest CEO in the history of Vietnam’s stock market left the “billions dollars” worthy empire to pursue the goal of “making waves” in the traditional stock market through technology. Not only acting as an expert in the field of finance industry, Mr. Nguyen Hoang Giang possesses fiery passion and solid technology background, aspiring to enable capital flow via artificial intelligence and data sciences. Through applying most advanced technology innovation to financial products, the final goal is to help investors trade smarter, simpler, more effective; and thus, to socialize investing.
Speaker for stock market seminars, information technology in the financial sector conferences. Motivational speaker for start-up business, entrepreneurship, investment, personal financial freedom.
– Top 4 Phillip Schrager Awards for Student Leaders, Nebraska University (US)
– Youngest professor of Department of Mathematics, Nebraska University (US)
– Top 30 Under 30, 2016 by Forbes Vietnam
Nguyen Huong GiangHead of Digital Lending Division – cum Head of Marketing Center of MCredit
Nguyen Huong Giang joined Mcredit in 2022 as Head of Digital Business Division cum Head of Marketing center. In her current role, Giang, who is a digital business leader, combines business acumen with digital expertise to help organization drive digital transformation via an enterprise-wise digital vision and strategy. Giang is also incharge of develop digital acquisition (high impact leads), activation and retention strategies for customer segments of digital channel. Furthermore, Giang is responsible for marketing and communications strategies, as well as overall branding development.
Before joining Mcredit, Ms. Nguyen Thi Huong Giang had 18 years of experience working in many positions such as Brand building & development; Marketing; Public relations in the fields of Real Estate; Banking; Hotel Tourist; Telecommunication; Recycled energy; Retail in the multinational environment and private corporations such as BIM Group, Vingroup, Vietnam International Bank (VIB), Techcombank; Metro Cash & Carry… in Vietnam.
Nguyen Huong Giang graduated with a Bachelor’s degree from the Institute of International Relations, completed the certificates of Marketing and PR for Enterprises of CFVG, Professional Project Management of Navigos, Professional Human Resource Management of AIM Academy.
Phan Thi Thanh BinhChief Wholesale Banking Officer of Techcombank
Ms. Phan Thi Thanh Binh joined Techcombank since July 2017 as Transformation Director for Wholesale Banking and has led the development of WBG (Wholesale Banking Group) strategy – the critical part towards our approach and service for chosen clients’ value chain.
As Chief Officer of Wholesale Banking Division, besides leading WB’s all business activities, Ms. Phan Thi Thanh Binh will also lead the implementation of WB’s transformation agenda which is now of stronger interlinkage with BAU. Ms. Binh will continue to be BOM Sponsor for current strategic initiatives in WB.
Before joining Techcombank, Ms. Phan Thi Thanh Binh had had more than 20 years of experience with ANZ, holding various critical senior positions in different areas of the business as a core member of ANZ’s Executive Committee and Board of Directors in both Vietnam and South East Asia.
Thai Minh Diem TuChief Marketing Officer of Techcombank
Ms. Thai Minh Diem Tu is currently Chief Marketing Officer for Vietnam Technological and Commercial Joint Stock Bank (“Techcombank”). Ms. Tu is a seasoned marketing and general business lead with more than 20 years of experience in marketing and general business management in the financial services and fast-moving consumer goods sectors.
Since joining Techcombank, Ms. Tu, together with the executive team, has created a new vision for the Bank and led innovative marketing and customer engagement strategies that have promoted its brand promise and driven rapid growth in brand value.
Ms. Tu is a passionate advocate of corporate social responsibility and has led the Bank’s efforts to contribute to the community by promoting healthy living. Under her guidance, the Bank has partnered with the Ho Chi Minh and Hanoi marathons to support the government and contribute to community values. She leads by example and has herself completed the World Marathon Major events in Boston, Chicago, London, and Tokyo and is on track to become a Six Star Finisher.
Prior to joining Techcombank, Ms. Tu held various senior executive positions, including a decade with FrieslandCampina and eight years with Unilever.
She has an MBA from the University of California Irvine (UCI) and a Business Management graduate from HCMC University of Foreign Languages and Information Technology.
Thue Quist ThomasenCEO of Decision Lab
Thue Quist Thomasen is the CEO of Decision Lab, a leading market research agency in Vietnam. He has over 20 years of experience in marketing, research, and consulting. Fourteen are from Vietnam, where he co-founded and grew Epinion in Vietnam, then Decision Lab. He has an international business and politics degree from Copenhagen Business School and the Hong Kong University of Science and Technology.
He is a senior expert in brand building, consumer understanding and commercial strategy development across finance, F&B, e-commerce and education. He has helped numerous clients achieve their goals by using data-driven strategies in their commercial development. He is a frequent speaker at conferences on branding, marketing and economic development in Vietnam and a frequent contributor on Vietnamese television and several news outlets.
Only a few know that his connection to the country goes further. When he was nine, he tried to start a burger joint in Hue, in central Vietnam. Since returning to Vietnam in 2008, he has continued to contribute to the country through four years as a board member of EuroCham and five years helping to build up Nordcham Vietnam.
Tran Minh HoangFinancial Sector Lead
Tran Minh Hoang is an experienced consulting manager at Decision Lab, a leading market research agency in Vietnam. He has over 6 years of experience in market research, with a focus on exploring consumer behavior insights. He has a BSc degree in Accounting and Finance from the University of Southampton and an MSc degree in Strategic Marketing Management from Aston Business School.
He is an expert in brand building & new business development advisory, supporting clients in Finance and F&B industries to optimize their operations and marketing through data-driven decision-making.
Hoang is a product of 3 different cultures: born and raised in Russia, educationally developed in the UK, and professionally evolved in Vietnam. Since returning to Vietnam in 2016 after 23 years of living overseas, Hoang has been contributing to the market research development in Vietnam along with Decision Lab, helping businesses to stay in sync with changing consumer demands.