Privacy Policy

Privacy Policy of EuroCham Vietnam

Effective Date: 01 August 2025

1. Categories of Personal Data Collected

The European Chamber of Commerce in Vietnam (“EuroCham”, “EuroCham Vietnam”, “we”, “our”, or “us) may collect, store, and process the following categories of personal data, either directly from you or via your interactions with our services:

• Full name, job title, and organisational affiliation;
• Contact details, including email address, telephone number, and postal address;
• Data related to event registrations and membership;
• Payment or billing-related information, where applicable;
• Communication preferences;
• Internet protocol (IP) address, cookies, and website usage analytics.

2. Purposes of Data Processing

Your personal data may be collected and processed by EuroCham for the following legitimate and declared purposes:

• Administration and fulfilment of membership services;
• Registration and participation in events, webinars, and related activities;
• Responding to inquiries and administrative communication;
• Dissemination of communications, newsletters, and surveys;
• Improvement and optimisation of our website and services;
• Compliance with applicable laws and regulatory obligations.

3. Legal Basis for Processing

In accordance with Vietnamese data protection regulations, EuroCham processes personal data solely based on your informed consent. By submitting your information through our channels, you consent to such data processing for the purposes described herein.

4. Disclosure to Third Parties

EuroCham may disclose your personal data only to the following authorised third-party service providers for the purposes stated above:

• Webnus (Events hosting plugin): https://webnus.net/privacy-policy/
• MailerSend (Mail service provider): https://www.mailersend.com/privacy-policy
• WooCommerce (E-commerce integration): https://woocommerce.com/document/woocommerce-security-faq/ 
• SGH Asia (IT and website maintenance provider): https://sghasia.com/privacy-policy/ 
• GlueUp (CRM and event platform): https://www.glueup.com/privacy-policy 
• Ultimate Member (Membership e-card system): https://ultimatemember.com/privacy-policy/ 

Your personal data may also be shared with co-organisers, sponsors, or public authorities, when strictly required by law or regulatory obligations. EuroCham does not engage in the sale or commercial exchange of personal data.

5. International Transfers of Personal Data

Where personal data is transferred to jurisdictions outside the territory of the Socialist Republic of Vietnam, EuroCham shall ensure that such transfers are subject to appropriate technical and organisational safeguards in accordance with applicable law.

6. Data Retention Period

EuroCham shall retain personal data for no longer than is necessary to fulfil the purposes for which the data was collected, or as may be required to comply with applicable legal or regulatory requirements.

7. Data Subject Rights

Under Vietnamese data protection regulations, data subjects are entitled to the following rights:

• The right to access and request a copy of your personal data;
• The right to request correction or deletion of your data;
• The right to withdraw your consent at any time.

Such requests should be addressed in writing to the contact provided below.

8. Contact Information 

For all queries or requests related to this Privacy Policy or to exercise your rights, please contact:

European Chamber of Commerce in Vietnam (EuroCham)

Email: marketing@eurochamvn.org 

Phone: +84 28 3827 2715

Address: 5th Floor, Deutsches Haus Ho Chi Minh City, 33 Le Duan, Sai Gon Ward, Ho Chi Minh City