Terms and Conditions

GENERAL TERMS AND CONDITIONS OF USE
Effective Date: 01 August 2025

1. Permissible Use of the Website

Users agree to access and use this Website solely for lawful purposes and in a manner consistent with all applicable laws and regulations. Without limitation, you shall not:

  • Violate any applicable local, national, or international law or regulation;
  • Transmit, or procure the sending of, any unsolicited or unauthorised promotional material or advertising;
  • Introduce viruses, malware, or any other harmful code;
  • Attempt to gain unauthorised access to, interfere with, damage, or disrupt any part of the Website, its server, or any systems or networks connected to the Website.
 

The European Chamber of Commerce in Vietnam (“EuroCham”, “EuroCham Vietnam”, “we”, “our”, or “us) reserves the right to restrict, suspend, or terminate access to the Website at our sole discretion in the event of a breach of these Terms.

2. Intellectual Property Rights

All content made available on or through this Website—including but not limited to text, images, graphics, logos, documents, audio and visual materials, and software—is the exclusive property of EuroCham or its licensors and is protected under Vietnamese and international intellectual property laws.

No part of this Website may be reproduced, distributed, modified, or otherwise exploited without the express prior written consent of EuroCham. Any unauthorised use may give rise to a claim for damages and/or constitute a criminal offence.

3. Membership and Event Registration

Certain services offered via the Website may require user registration, including but not limited to membership applications, event participation, and access to member-only content.

By registering for such services, you represent and warrant that all information submitted is truthful, accurate, and complete. You agree to comply with any specific terms and conditions applicable to such services, as may be communicated to you at the time of registration or use.

4. Third-Party Websites and Links

The Website may contain hyperlinks to third-party websites or services that are not owned or controlled by EuroCham. These links are provided solely for your convenience.

EuroCham makes no representations or warranties regarding the content, accuracy, security, or practices of such third-party websites and accepts no responsibility for any loss or damage arising from your use of them. Your access and use of third-party websites is entirely at your own risk and subject to the terms of use and privacy policies of those third parties.

5. Disclaimer and Limitation of Liability

The content on this Website is provided for general informational purposes only and does not constitute professional or legal advice.

To the fullest extent permitted by law, EuroCham disclaims all liability for any loss or damage, whether direct, indirect, incidental, or consequential, arising out of or in connection with:

  • The use of, or inability to use, the Website;
  • Errors or omissions in the content;
  • Viruses or other technologically harmful material that may infect your device or data.
 

Use of this Website is at your sole risk.

6. Data Protection and Privacy

EuroCham is committed to safeguarding your personal data in accordance with applicable data protection laws. For detailed information on how we collect, use, and store your data, please refer to our Privacy Policy.

7. Amendments to the Terms

EuroCham reserves the right to modify, update, or replace these Terms at any time without prior notice. Any such changes shall take effect immediately upon being posted on this page.

Your continued use of the Website after such modifications shall constitute your acceptance of the revised Terms.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any dispute arising out of or in connection with the use of this Website shall be submitted to the exclusive jurisdiction of the competent courts of Ho Chi Minh City.

9. Contact Information
If you have any questions regarding these Terms, please contact us at:

European Chamber of Commerce in Vietnam (EuroCham)

Email: marketing@eurochamvn.org

Address: 5th Floor, Deutsches Haus Ho Chi Minh City, 33 Le Duan, Sai Gon Ward, Ho Chi Minh City

Phone: +84 28 3827 2715

EVENT TERMS AND CONDITIONS

1. Ticket Format and Usage

  • Most of our events issue online tickets in the form of a confirmation email sent to participants 1–3 days before the event.
  • To attend the event, participants only need to provide the registered information at check-in.
  • In certain special cases, physical tickets may be issued and delivered to participants in advance.

 

2. Refund and Cancellation Policy

  • For paid offline events, cancellations are accepted free of charge if made at least 48 hours before the event.
  • For paid online events, cancellations are accepted free of charge if made at least 24 hours before the event.
  • After the above deadlines, full charge of the number of pax that have been registered will be applied.
  • Service charges (if any) are non-refundable.

 

3. Admission Rules

  • For certain events, walk-in participants may be accepted depending on seat availability.
  • The organizer reserves the right to refuse entry or request removal of any individual who violates event rules or causes disruption.

 

4. Ticket Transfer

  • Tickets may be transferred to another individual within the same category (member to member, non-member to non-member) under specific conditions, provided that the organizer is notified in advance via email at least 12 hours before the event.
  • Uninformed or unapproved transfers may not be accepted at the event.

 

5. Liability Disclaimer

Due to unexpected issue, some event details (time, location, or speakers) may change on short notice. The organizer will promptly notify all attendees of any updates.

Marieke Van Der PIJL

VICE CHAIR

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