[HCMC – Breakfast Briefing] Financial Trends 2023 – Winning financial consumers during uncertain times
![](https://eurochamvn.org/wp-content/uploads/2023/08/Flyer_August-31_EuC-x-Decision-Lab_Updated-on-22-Aug-01.png)
Event Organizer
![Eurocham](https://eurochamvn.org/wp-content/uploads/2023/03/EuroCham-Official-Logo-2021-01.png)
-
Eurocham
-
Phone
(84-28) 3827 2715 -
Email
eventsupport@eurochamvn.org -
Website
Eurocham Website
Other Organizers
![Decision Lab](https://eurochamvn.org/wp-content/uploads/2023/07/Page-Logo-Decision-Lab.png)
-
Decision Lab
Vietnam’s economy is facing significant challenges amid the global turmoil. The COVID-19 pandemic and the Ukraine conflict have slowed down the economic growth, disrupted trade flows, and dampened the business confidence. On top of that, the rising inflation has added to the cost of living crisis for many Vietnamese.
How have these factors affected the financial behaviour of consumers in Vietnam? How can financial services marketers adapt to the changing needs and preferences of their customers?
Join EuroCham and Decision Lab for an insightful seminar on “Winning financial consumers during uncertain times”. We will share Decision Lab’s latest research on how Vietnamese consumers have adjusted their financial priorities and activities in response to the crisis and what to expect for the year ahead.
This will help financial services marketers better understand consumers’ sentiment, behaviour, and attitudes around the evolving financial landscape to meet the ever-changing consumer demands and needs.
Key talking point:
• How would you tackle the fact that consumers are now trying to balance financial safety and investment opportunity searching for your brand?
• What is your opinion that financial providers now provide financial products that cross over segments?
• How have you and your company adapted to win over the current hard-to-please financial customers?
Details of the event:
• Date & time: Thursday, 31st of August 2023, 8:30AM – 11:00AM
• Location: Pool House, Park Hyatt Saigon
• Fee (breakfast included):
EuroCham & Co-host (BritCham, CTCVN, HKBAV, SCCV) members: 700,000VND/pax
Non-members: 900,000VND/pax
• Contact: Ms. Nhung at nhung@eurochamvn.org for more information
*Please note that cancellation must be made at least 48 hours before the event; otherwise, full charge (700,000VND/pax or 900,000VND/pax) will be applied due to obligation with venue.
Speakers
-
Thue Quist ThomasenCEO of Decision Lab
Thue Quist Thomasen is the CEO of Decision Lab, a leading market research agency in Vietnam. He has over 20 years of experience in marketing, research, and consulting. Fourteen are from Vietnam, where he co-founded and grew Epinion in Vietnam, then Decision Lab. He has an international business and politics degree from Copenhagen Business School and the Hong Kong University of Science and Technology.
He is a senior expert in brand building, consumer understanding and commercial strategy development across finance, F&B, e-commerce and education. He has helped numerous clients achieve their goals by using data-driven strategies in their commercial development. He is a frequent speaker at conferences on branding, marketing and economic development in Vietnam and a frequent contributor on Vietnamese television and several news outlets.
Only a few know that his connection to the country goes further. When he was nine, he tried to start a burger joint in Hue, in central Vietnam. Since returning to Vietnam in 2008, he has continued to contribute to the country through four years as a board member of EuroCham and five years helping to build up Nordcham Vietnam.
-
Hoang TranConsulting Manager at Decision Lab
Tran Minh Hoang is an experienced consulting manager at Decision Lab, a leading market research agency in Vietnam. He has over 6 years of experience in market research, with a focus on exploring consumer behavior insights. He has a BSc degree in Accounting and Finance from the University of Southampton and an MSc degree in Strategic Marketing Management from Aston Business School.
He is an expert in brand building & new business development advisory, supporting clients in Finance and F&B industries to optimize their operations and marketing through data-driven decision-making.
Hoang is a product of 3 different cultures: born and raised in Russia, educationally developed in the UK, and professionally evolved in Vietnam. Since returning to Vietnam in 2016 after 23 years of living overseas, Hoang has been contributing to the market research development in Vietnam along with Decision Lab, helping businesses to stay in sync with changing consumer demands.
-
Will RossChief Marketing & Distribution Officer of Dragon Capital
Will has a bachelor’s in economics and philosophy from the Queen’s University in Canada as well as a CFA and spent the vast majority of his 25 years of professional life in global banks such as JPM, Merrill Lynch, HSBC and Citi. He started his career in research of structured credit/finance, then moved to product development of capital markets products/financing solutions, investment banking services for wealthy Asian families and most recently developing and implementing digital solutions to target younger families and professionals in Asia to help them accumulate wealth. He also spent time in the ‘digital world’ such as with Lazada where he played a key role in the end-to-end management of a cross-border marketplace, including initiatives such as the launch of Lazada’s first celebrity KOL shop with Korea’s famous rapper G-Dragon.
-
Annica WitschardCEO of Home Credit
Annica Witschard has a long background in finance, banking and digital transformation. She spent more than 15 years working for GE Capital, holding a variety of positions including managing its digital contact center, driving online sales, and leading various operations, quality improvement, and project teams. She was appointed Chief Executive Officer (CEO) of GE Money Bank for the Nordic region in 2012. Throughout her career here, Annica worked across Europe, in the United Kingdom, and the United States.
In 2016, she joined the Home Credit group as CEO in the Philippines. In 2020, she took on her current role as CEO at Home Credit Vietnam.
Home Credit Vietnam is a leading consumer finance company, which serves more than 14 million customers across the country. Its 6000 strong workforce are dedicated to including more people in the formal economy by offering cutting edge, responsible lending products to their customers. It is widely recognized as one of Vietnam’s top employers, thanks to its inclusive culture.